Cancellation and Refund Policy

Last Updated: 01-01-2024

Cancellation Policy

We understand that circumstances may arise where you need to cancel your order or service. Our cancellation policy is as follows:

• Requests for cancellation must be submitted in writing through our contact form or via email.
• Cancellations will be processed based on the terms specified in the service agreement or order confirmation.
• Refunds, if applicable, will be issued according to our refund policy.

Refund Policy

Our refund policy varies depending on the type of service or product you have purchased. Please refer to the following guidelines:

• Services: Refunds for services will be issued based on the terms outlined in the service agreement. Service fees may be non-refundable after a certain period or upon the commencement of services.
• Products: Refunds for physical products may be accepted within a specified return period, and the products must be returned in their original condition.
• Digital Products: Refunds for digital products (software, downloads, etc.) may be subject to specific terms. Please check the product description for details.

Chargebacks

We encourage customers to contact us directly regarding any billing issues before initiating a chargeback. Chargebacks can result in the suspension of services and additional fees. We are committed to resolving issues promptly and fairly.

Contact Us

If you have any questions or concerns about our Cancellation and Refund Policy, please contact us at info@kharigo.com .